Neighborhood Surveys

Shneecka started with the Department of Neighborhood Services in in 2024. Prior to becoming a Neighborhood Specialist, she worked as an Information Clerk. In that position she worked with residents filing building permits, receiving and triaging quality of life issues for residents and learning various city services in order to explain them to residents and help them navigate city issues. She enjoys engaging with people, helping them find solutions to their problems and giving them the satisfaction of achieving their goal. “Every job I’ve had since I was a teenager has involved helping others, that’s a passion of mine. Any way I can be a helping hand, that’s what I like to do,” Shneecka says. Prior to joining the City of Albany, Shneecka worked as a Behavioral Health Technician, conducting peer group sharing circles for individuals struggling with substance abuse and mental health issues. Outside of work, Shneecka enjoys shopping, watching action movies, spending time with family, and attending her grandson’s basketball games.

Kenneth’s goal is to “make the city work more efficiently for residents by connecting them with various resources, streamline connections to city departments, and make the city more approachable” he says. “I like being able to help people, make sure they feel like they’re being heard and respected, and get the quality-of-life services that they’re entitled to.”

Prior to joining the City of Albany, Kenneth worked at the University of Albany in Off Campus Student Services, connecting students to housing resources and the local community. Kenneth is a graduate of Plymouth State University and holds a Bachelor’s Degree in Social Sciences. Outside of work, Kenneth is a volunteer Firefighter with the Westmere Fire Department, and enjoys hiking, wood-working, video games, and spending time with friends.

A graduate of SUNY Albany, Maribel has worked at Albany Medical Center connecting patients to needed community resources. And at the Albany College of Pharmacy, she worked to help students find the resources they needed to stay in school. An immigrant from Mexico, she has provided support to her family to help them succeed here, and sees herself now as extending similar support to Albany residents so that they can build neighborhoods that are thriving.

Lisa has been a part of Neighborhood Services since the department’s inception in 2023. Prior to becoming a Neighborhood Specialist, she worked as an Information Clerk, learning about the functions of City departments, such as General Services, Code Enforcement, Community Development, and Planning. “I see my role as a connector, teacher, and walking information desk, informing Albany residents of services that the City provides, and referring residents to outside resources that are available” Lisa says. “As a Neighborhood Specialist, we encounter everything from quality-of-life issues to emergency services. The more information I have the better I can serve the community.”

Prior to joining the City of Albany, Lisa worked for over 20 years in various administrative positions in the private sector. During COVID, she launched her own business as a Virtual Assistant, providing a variety of essential administrative and social media services for small businesses. Outside of work Lisa enjoys reading and salsa dancing.