Before joining the Neighborhood Services Department, Jackie worked for the City of Albany’ Department of General Services. While working for eight years at the Rapp Road Landfill and then at DGS headquarters, Jackie worked in a variety of ways to address constituent issues – a service she continues to provide in her current role. “Change is good,” Jackie says. “I’m really happy here. I like to learn, and I’m now learning and growing in ways I’ll be able to take with me.”