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City of Albany Outlines Service Availability

March 31, 2019

Date: March 31, 2019
Contact: Brian Shea
(518) 434-5100
For Immediate Release 

Albany, NY – On Saturday, the City announced that it experienced a ransomware attack.

City officials have worked throughout the weekend responding to this incident.  All City employees will report to work during normal business hours on Monday, and City buildings will be open to the public at 12:00 p.m.  City Court services will operate during normal business hours.

All City services will be available to the public, except as noted below:
  • If you are seeking copies of Birth Certificates, Death Certificates, or Marriage Certificates, please visit the New York State Vital Records Customer Service Lobby, 800 North Pearl Street, 2nd Floor, Room 200, Menands, NY 12204
  • To apply for a marriage license, you can visit the City/Town Clerk’s Offices below:
    • Troy City Hall, 433 River St, Troy, NY 12180
    • Colonie Town Hall, 534 New Loudon Road, Latham, NY 12110
    • Watervliet City Hall, 2 Fifteenth Street, Suite B, Watervliet, NY 12189