COVID-19 Resource Guide

COVID-19 Resource Guide

City of Albany Essential and Non-Essential Services Updates

For a complete list of what City services are currently unavailable and available, as well as information on how to access the available services, click here. You will also find contact information should you have questions regarding a specific city service. 

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COVID-19 Symptoms & Prevention


What is COVID-19 (Coronavirus)?
COVID-19 is a virus spread person to person by droplets when coughing. It can cause an illness ranging from mild to severe. This virus causes a disease called COVID-19 and can lead to fever, cough and shortness of breath. For more information on COVID-19, please visit the Albany County Department of Health website.  As of Wednesday, March 11, 2020, the World Health Organization declared COVID-19 a global health pandemic.
Ways to prevent COVID-19
According to the Centers for Disease Control (CDC) and New York State Department of Health (NYS DOH), themost essential ways to prevent the spread of COVID-19 include:

    1. Wash your hands with soap and water regularly for at least 20 seconds, especially before eating,

    2. cover your cough or sneeze with a tissue, 
    3. avoid touching your eyes, nose, and mouth, 
    4. avoid close contact with others and practice social distancing,
    5. stay home if you are sick,
    6. clean and disinfest frequently touched objects and surfaces

Symptoms of COVID-19:

According to the Centers for Disease Control (CDC) and New York State Department of Health (NYS DOH), the symptoms of COVID-19 include:
  • Fever
  • Cough
  • Shortness of breath

Please see links to copies of the Stop the Spread of Germs poster in various languages below.

Tigrinya CDC Stop the Spread of Germs Poster


What to do if you have symptoms of COVID:

Call ahead to your health care provider before seeking treatment in person. Even if you have not been in contact with an infected person or an affected area, but are experiencing all symptoms of COVID-19, you should call New York State Department of Health at 1-888-364-3065 or Albany County Department of Health at (518) 447-4580 to receive guidance on what to do and how to self-quarantine.

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Where to Access Food

Albany City Schools have been closed since Monday, March 13th. For more information regarding the closure, please visit the Albany City School District website

The City School District of Albany is providing “grab and go” meals for children during the school closure. Beginning Monday, March 16, the following schools will be open from 11:30 a.m.-1 p.m., daily throughout the City School District closure:

  • Albany High School (Washington Avenue entrance), 700 Washington Ave. 
  • Albany School of Humanities (ASH), 108 Whitehall Road 
  • Arbor Hill Elementary School, 1 Arbor Drive 
  • Giffen Memorial Elementary School, 274 South Pearl St. 
  • Schuyler Achievement Academy, 676 Clinton Ave.
  • Tony Clement Center for Education, 395 Elk St. 
  • William S. Hackett Middle School, 45 Delaware Ave.

Lunch for the current day and breakfast for the following day will be available to public, private, and charter school students in the City of Albany at these locations. The School District expanded the “grab and go” meals program to include meals for students for the weekend. Families picking up meals at any of our six locations Friday also can pick up meals for Saturday and Sunday. Please note that our school pickup locations will be closed on the weekend. For more information on the breakfast and lunch program, please visit the Albany City School District website.

Christ's Church of Albany is is helping to organize more volunteers to expand the meal program. Click here to volunteer.

The Boys & Girls Clubs of the Capital Area are hosting free breakfast and lunch to all youth 18 years and younger daily between 11:30 a.m. and 12:30 p.m. at the following Albany locations:

  • Ezra Prentice – 625 South Pearl Street
  • Creighton Storey Homes – 158 3rd Avenue
  • Robert E. Whalen – 295 Colonie Street
  • North Albany Homes – 41 Jennings Drive

Please contact Claire Livezey at clivezey@bgccapitalarea.org for more information. 

The South End Children’s Café is delivering food to children and families. To arrange for food for your children and family, please contact Lily at 518-478-3369 

Meals and Assistance for Seniors

The Albany County Department for the Aging is encouraging older residents who are home-bound and in need of day-to-day assistance, including home delivered meals and medication to contact NY Connects at 518-447-7177.

Within the City  of Albany, the Albany Neighborhood Naturally Occurring Retirement Community (NNORC), a program administered through Jewish Family Services, is using their program to assess and meet the critical needs of the more than 4,000 residents age 60 and over who live within the NNORC neighborhood.  Throughout the duration of this crisis, all staff will be making regular phone calls to inquire about each resident’s:

  • Health status
  • Access to food and meals
  • Access to transportation to vital medical appointments
  • Access to medications

As needs arise, the NNORC staff will be coordinating with local authorities, medical providers, grocery stores, and pharmacies to safely meet any identified needs. NNORC also recognizes that an extended period of isolation cuts our seniors off from much needed social contact, and as a result their staff is also working hard to develop creative ways to connect residents to the NNORC and to one another, whether through a Facebook Live chair yoga class or weekly telephone support groups with our mental health and healthcare professionals. Once details are finalized, they will be shared here.

Grocery Store Hours, Including Specifically for Seniors

Price Chopper/Market 32 - Open daily from 7 a.m. to 10 p.m. Seniors only between 6 a.m. and 7a.m. 

  • City of Albany locations:
    • 40 Delaware Avenue – 518-465-2603
    • 911 Central Avenue – 518-482-0280
    • 1060 Madison Avenue – 518-438-6241

ShopRite of Albany - Open daily from 7 a.m. to 10 p.m.

  • 709 Central Avenue – 518-292-1245 

Hannaford Supermarket - Open Monday through Sunday from 6 a.m. to 12 a.m., and Sunday from 7 a.m. to 12 a.m.

  • 900 Central Avenue – 518-438-7296

Honest Weight Food Co-Op - Open daily from 8 a.m. to 8 p.m.

  • 100 Watervliet Avenue – 518-482-2667

Restaurants Open for Take-Out/Delivery

The City of Albany’s three Business Improvement Districts are regularly updating the pages below with information on local restaurants and bars that remain open for take-out/delivery. In addition there is a list of restaurants below that remain open. To add a restaurant or bar that is missing from this list, please call 518-434-5105 or email webmaster@albanyny.gov

Upper Madison Avenue:

  • Junior’s – 1094 Madison Avenue – 518-935-2025
  • Dunkin’ Donuts – 1066 Madison Avenue – 518-486-8332
  • Subway – 1066 Madison Avenue – 518-459-4925 
  • The Madison Theater - 1036 Madison Avenue - 518-621-7122

Lower Madison Avenue:

  • Cafe Capriccio - 49 Grand Street - 518-465-0439
  • Betty Boops Diner - 115 Philip Street - 518-729-5945

Downtown:

  • 518 Fresh - 518-961-5842
  • 677 Prime - 518-427-7463
  • Ama Cocina - 518-776-4550
  • Amo La Bella - 518-434-3121
  • The Bishop - 518-512-5009
  • The Cobblestone Lunch Shoppe - 518-393-1042
  • Dawn's Victory Cafe - 518-463-9113
  • Hill Street Cafe - 518-462-3544
  • Jack's Oyster House - 518-465-8854
  • Jonathan's Pizza - 518-463-5100
  • McGeary's Irish Pub - 518-463-1455
  • Miranda's Deli - 518-542-5319
  • Mugshots Cafe - 518-390-0998
  • The Paper Dragon - 518-917-3133
  • Wellington's - 518-992-2432

New Scotland Avenue:

  • The Fountain – 283 New Scotland Avenue – 518-482-9898
  • Tipsy Moose – 261 New Scotland Avenue – 518-631-4448
  • Albany Ale & Oyster – 281 New Scotland Avenue – 518-487-4152
  • Graney’s Bar & Grill – 275 New Scotland Avenue – 518-453-3299
  • Dunkin’ Donuts – 601 New Scotland Avenue – 518-482-3880
  • Andy’s Place – 605 New Scotland Avenue – 518-489-2411
  • Niko’s Café – 577 New Scotland Avenue – 518-453-9191
  • Cusato’s Pizza – 605A New Scotland Avenue – 518-813-9001
  • Navona – 289 New Scotland Avenue – 518-435-0202

Picotte Drive:

  • Spinner’s Pizza – 22 Picotte Drive – 518-482-7311 

Western Avenue:

  • Crave Burgers – 217 Western Avenue – 518-418-7040
  • The Cuckoo’s Nest – 234 Western Avenue – 518-650-7215 

Delaware Avenue:

  • Cardona’s – 340 Delaware Avenue - 518-434-4838
  • Cheese Traveler – 540 Delaware Avenue - 518-443-0440
  • Nicole’s – 556 Delaware Avenue - 518-436-4952
  • Prinzo’s Bakery – 344 Delaware Avenue – 518-463-4904
  • Delaware Supply – 292 Delaware Avenue – 518-818-0927
  • Sweet Basil Thai – 370 Delaware Avenue – 518-729-4111
  • Andy’s & Son’s – 256 Delaware Avenue – 518-463-2754
  • Elbow Room, 170 Delaware - 518-257-7300
  • Thai & Myanamar Market, 328 Delaware - 518-496-9231
  • Emack & Bolio's, 366 Delaware Ave - 518-512-5100
  • El Empanada Llama, 469 Delaware Ave - 518-915-1887
  • Sweet Eats, 540 Delaware Ave - 518-621-3727
  • Sam's Italian Restaurant, 127 Southern Blvd. - 518-463-3433

Central Avenue

  • Caffe Italia - 662 Central Avenue - 518-459-8029

Food Pantries Open:

  • Food Pantries of the Capital Region
    • Contact the Food Access Referral Line to find the nearest food pantry if you need help right now (518-458-1167 x108)
  • Mater Christi pantries
    • 3 West Erie Street – 518-596-6691

Feed Albany provides at-risk and in-need individuals in Albany, New York and the Greater Capital Region with access to prepared & packaged meal solutions by utilizing commercial kitchens, unemployed restaurant workers, volunteers and the use of donated vehicles to produce, package and distribute prepared meal solutions.

We are working closely with The United Way, the City of Albany, The Food Pantries, the Albany County Sheriff and various other local organizations and service providers to identify those at-risk and in-need and through our resources & partnerships, to facilitate delivery of both prepared meals and food items to these individuals and organizations.

We need your help. Make a donation today to help us continue to provide these crucial services to individuals in need. Click here to make a donation now.

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Where to Access Childcare

YMCA Childcare Partnership

The YMCA is offering childcare services for hospital, emergency-response personnel and “essential” workers beginning Monday, March 23. In addition to licensed health professionals such as physicians, nurse practitioners, physician assistants, registered nurses, LPNs, there are many other “essential” workers. For the complete list, please visit: https://esd.ny.gov/guidance-executive-order-2026 

The YMCA will administer and staff the program, which will operate from 7 a.m.-6 p.m. daily at the following six schools:

  • Arbor Hill Elementary School, 1 Arbor Drive
  • Eagle Point Elementary School, 1044 Western Ave.
  • Giffen Memorial Elementary School, 274 South Pearl St.
  • New Scotland Elementary School, 369 New Scotland Ave.
  • Schuyler Achievement Academy, 676 Clinton Ave.
  • Sheridan Preparatory Academy, 400 Sheridan Ave.

The program will have a limited capacity, with a maximum of 30 children per school (three classrooms with 10 children). The YMCA will staff each room with two employees.

To provide childcare scholarship assistance for essential personnel during these unprecedented times, the Capital District YMCA sets a goal to raise $250,000 towards the BETTER TOGETHER FUND, an emergency childcare fund for essential personnel as defined by Governor Cuomo. 

The Y always accepts families, regardless of their ability to pay. By contributing to the BETTER TOGETHER FUND, the people of our region will make a direct and immediate impact by helping the Y provide safe, high-quality care for children whose parents and guardians have no choice but to report to work. Please join the Capital District YMCA by demonstrating how we come together and serve those who need us the most. Visit www.CDYMCA.org today.

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I've Lost My Job or Closed My Business as a Result of COVID-19

Apply for NYS Unemployment Insurance now. NYS is waiving the 7-Day waiting period for Unemployment Insurance benefits for people who are out of work due to Coronavirus (COVID-19) closures or quarantines
To file an application for Unemployment Insurance, please visit https://labor.ny.gov/ui/how_to_file_claim.shtm

IMPORTANT: If you are filing a new Unemployment Insurance claim via phone or web, the day you should file is based on the first letter of your last name:  

  • A-F: Monday 
  • G-N: Tuesday 
  • O-Z: Wednesday 

If you missed your filing day, please claim on Thursday or Friday. Filing later in the week will NOT delay your payments or affect the date of your claim, since all claims are effective on the Monday of the week in which they are filed.

You may also call the NYS Department of Labor’s Telephone Claim Center, toll-free at 888-209-8124 between 8 a.m. and 5 p.m., Monday through Friday, to file a claim.

Assistance for Small Businesses Impacted by COVID-19

On Sunday, March 15, Mayor Kathy Sheehan requested that the President of the Capitalize Albany Corporation coordinate with Albany’s Business Improvement Districts on a business recovery plan for businesses impacted by the closures directed by Governor Cuomo as a result of the spread of COVID-19.  More details surrounding that plan will be forthcoming in the coming days. Please visit www.supportsmalbany.com for updated information.

On the federal level, the Small Business Administration provides small business disaster recovery loans.  For more information, please visit visit www.sba.gov, or contact the SBA disaster assistance customer service center. Call 1-800-659-2955 (TTY: 1-800-877-8339) or e-mail disastercustomerservice@sba.gov.

Financial Assistance for Non-Profits Impacted by COVID-19

  • The United Way of the Greater Capital Region and Community Foundation of the Greater Capital Region have partnered to create the Capital Region Community COVID-19 Response Fund
  • The Fund has been established to provide flexible resources to 501c3 organizations working with local communities who are disproportionately impacted by coronavirus and the economic consequences of this outbreak.
  • To learn more about how to access the funds or how to donate to the fund, please visit the Capital Region Community COVID-19 Response Fund website.

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Where Can I Volunteer My Time to Help My Community?

New York State is doing all it can to keep New Yorkers safe and stop the spread of COVID-19. But we’re stronger if we all work together. Governor Cuomo is calling on health care professionals, schools of public health or medicine and PPE products providers and manufacturers to come forward to support the state’s response. It's going to be hard, it's going to be disruptive, but we will get through this together. New York State’s “Get Involved: How You Can Help: https://coronavirus.health.ny.gov/get-involved-how-you-can-help

Help Provide Meals for Albany's Children:

Help provide meals for students - Help our kids get meals while the schools are closed. Albany City Schools are in need of 36 volunteers per day Monday-Friday for the next two weeks to ensure that kids can get "grab and go" meals at 7 different sites. Sign up here

Please only volunteer if you are well, symptom free, and have been practicing social distancing. Volunteers are needed at the following sites: 

  • Albany School of Humanities (ASH)
  • Arbor Hill Elementary School
  • Giffen Elementary School
  • Schuyler Achievement Academy
  • Tony Clements Center for Education
  • William S. Hackett Middle School

Help volunteer as a member of the Albany County Medical Reserve Corps (MRC): The Albany County Medical Reserve Corps enhances the county’s emergency preparedness efforts by ensuring a trained group of healthcare professionals and community volunteers are ready to assist the county in response to a public health emergency.  For more information please visit the Albany County Department of Health’s website.

A Block at a Time (ABAAT) is a community group working to empower and support people to improve the community one block at a time. ABAAT is organizing volunteers to assist the persons over 60 and medically compromised (any age) residents, in the Albany area who are fearful of venturing out during the COVID-19 pandemic. Volunteers (HELPERS) will run errands for essential items such as food, toiletries, medicine and pet supplies. Persons in need: Please call 518-227-0012 and leave a message on the ABAAT voicemail or email us at info@abaat.org. Please include your full name, phone number and location in the voicemail. Helpers: Please visit https://abaat.org/covid19/helper/

Help Us Reach More People: AVillage and the Radix Center are looking for Block Ambassadors to help spread information such as this and make sure everybody on their block is safe and has their needs met. With funding available and the crisis over later this year, the Ambassador role could expand into a paid role — outreach to get our Census count up, to make sure everybody is registered and votes, and to organize their block for new gardens and to address quality of life issues.

If your are interested contact Kevin VanNess at (518) 421-8817 or the AVillage office at (518) 451-9849 or avillageworks@gmail.com

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K-12, College, Court & Library Closures

K-12 School Closures:
On Friday, March 13th, the City of Albany Schools closed and they will remain closed through at least March 27th. For more information regarding the closure, please visit the Albany City School District Website

Higher-Education Closures:
  • SUNY Albany, along with all SUNY and CUNY campuses, has moved to distance-based learning with all in-person classes cancelled beginning on Wednesday, March 19th.
  • The College of St. Rose has moved to online course delivery through the end of the Spring 2020 Semester. For more information please visit The College of St. Rose website.
  • Maria College will deliver all courses and educational activities virtually for the remainder of the Spring Semester. For more information please visit the Maria College website.
  • Albany Law School, has moved to online course delivery through the end of the Spring 2020 Semester. For more information please visit the Albany Law School website.
  • Albany College of Pharmacy is extending remote instruction through the end of the Spring Semester. For more information please visit the Albany College of Pharmacy website.
  • SUNY Polytechnic Institute has moved to distance learning through the end of the Spring Semester. For more information please visit the SUNY Polytechnic Institute website.

Court Closures:

All New York State Courts are closed. For more information on court closures, please visit the New York Courts website or call (518) 453-4640.

Library Closures:

The Albany Public Library will be closed until further notice.  During the closure, APL patrons will be able to:

  • Get digital materials — including eBooks, eMagazines, eAudiobooks, eVideos — through our website and corresponding apps for their personal devices. Look for the Libby, OverDrive, and Flipster apps on your device app store; all of them are free. APL is purchasing more eBooks and eAudiobooks that can be borrowed exclusively by APL cardholders.
  • Access educational and informative databases on APL’s website
  • Get questions answered by staff via phone by dialing (518) 217-5601, (518) 217-8554 or (518) 217-8323 Monday through Friday from 10 a.m. to 6 p.m..
  • Submit questions to the askalibrarian@albanypubliclibrary.org email and get answers Monday through Friday from 10 am to 6 pm.
  • Keep their library materials at home without late fines. No need to return items during the building closure as our return drop boxes are also closed.
  • Don’t worry about their library cards expiring as we have extended the expiration dates. All APL cardholders will be able to continue to download digital material.

Visit the Albany Public Library website for more information.

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What to do if I cannot pay my utilities during COVID-19 outbreak

National Grid will not disconnect for non-payment
Spectrum will not disconnect for non-payment
Spectrum provides free Wi-Fi for households with students
AT&T will not disconnect for non-payment 
  • AT&T will not cut-off the service of any wireless, home phone or broadband residential or small business customer because of their inability to pay their bill due to disruptions caused by COVID-19

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NYS Mandated Prohibitions

Limits on Restaurants and Bars

Take-out and delivery only for restaurants and bars. Effective 8:00 p.m., Monday, March 16, 2020, the governors of New York, New Jersey, and Connecticut have issued the following joint restrictions:

  • Restaurants and bars will close for on premise service and move to take-out and delivery only
  • These establishments will be provided a waiver for carry-out alcohol

Limits on Mass Gatherings


Effective 8:00  p.m., Monday March 16, 2020, the governors of New York, New Jersey and Connecticut have issued the following joint restrictions:  

  • The three states will limit crowd capacity for recreational and social gatherings to 50 people; 
  • Movie theaters, gyms and casinos will temporarily close. 

 As of March 13, Mayor Sheehan declared that she had rescinded permits for mass gatherings in the City of Albany, including Saturday’s 70th annual St. Patrick’s Day Parade and annual North Albany Limerick Parade, and that the City was in the process of reviewing special event permits for future mass gatherings in the City of Albany in an effort to combat the spread of the virus.  

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What are the current parking rules?

Time Limit Parking Regulations Lifted/Curbside Pick Up Areas for Local Eataries

Mayor Kathy Sheehan, Albany Police Chief Eric Hawkins, and Albany Parking Authority Executive Director Matthew Peter have announced that all time-limit parking regulations (except in residential permit areas, emergency no parking areas, and loading zones) have been lifted within the City until further notice. This action is being taken to create additional parking opportunities during the COVID-19 outbreak. Many of the areas where time-limit parking regulations are being lifted are within the City’s Business Districts, and include time-limited parking along portions of Lark Street, Madison Avenue, Central Avenue, New Scotland Avenue, Broadway, and Pearl Street. 

The City has also announced the creation of curbside pickup areas in front of local eateries that continue to serve take-out.  These dedicated parking spots are designed to help protect both employees and customers and ensure the continued compliance of social distancing protocols.  Curbside pick-up parking spots may only be used for up to 30 minutes and are denoted with these signs:


Parking Regulations in Washington Park and Lincoln Park Lifted Effective Immediately

Mayor Kathy Sheehan and Albany Police Chief Eric Hawkins announced that time-limit parking regulations have been lifted at both Washington Park and Lincoln Park until further notice to create additional parking opportunities throughout the City during the COVID-19 outbreak. Other parking regulations, including parking within 15 feet of a fire hydrant or at a crosswalk, continue to be in effect in both parks. The City of Albany is asking residents to continue to comply with alternate-side parking regulations throughout the City to help facilitate the continued collection of solid waste and recycling as scheduled.

List of Parking Lots available for free parking

ARBOR HILL/SHERIDAN HOLLOW
  • Parking Area Adjoining Arbor Hill Softball Field (North Lark St.)
  • 230 Colonie St. (Playground Lot)
  • 178 Colonie St. (Playground Lot)
  • Ten Broeck Mansion (Parking Lot & Sidewalk West End)
PINE HILLS
  • Ridgefield Park (Enter on Partridge St.)
  • Woodlawn Park Little League
  • Washington Park (All Roadways and Parking Areas)
SOUTH END
  • Krank Park Area
  • Franklin St. (Between Schuyler St. & Bassett St. – East Side)
  • Lincoln Park (All Interior Roadways & Parking Area - the time-limit restrictions have been lifted effective Tuesday, March 17)
CENTER SQUARE
  • SUNY Albany’s Thurlow Terrace Lot (do not park in designated EV Charger spots unless charging an electronic vehicle)
  • Washington Park roads including Henry Johnson Boulevard (the time-limit restrictions have been lifted effective Tuesday, March 17)
NORTH ALBANY
  • North Second St. & North Third St. (Above Pearl St.)
  • Parking Area across from North Albany American Legion Post
WEST END
  • Bleecker Stadium (Parking Area & Roadways)
  • North Side of Livingston Ave. (Opposite Judson St. Parking Lot)
Apply for Residential Parking Permit today
Live in around Washington Park or Downtown?  You may qualify for the residential parking permit – letting you parking all day, every day, for just $20 per year.  Learn more today by visiting the Parking Permit page


APA Garages Reduced from $13 to $7 per day
Starting on March 18th, the maximum daily parking rates for all three of the Albany Parking Authority’s garages – the Green-Hudson, Riverfront and Quackenbush garages – will be reduced from $13 to $7 per day. This is being done to alleviate issues for residents who don’t usually use these parking garages during the day.  Learn more by visiting parkalbany.com or calling 518-434-8886.

Alternate-Side Parking Rules Remain in Effect

  • The City of Albany is reminding residents of available off-street parking and asking residents to continue complying with alternate-side parking regulations throughout the City.
  • Alternate-side parking serves two critical functions:
    • First, it facilitates the City’s street cleaning operations throughout the city. In dense neighborhoods, street cleaning serves a critical public health role. The build-up of leaves, debris and litter on our streets attracts rodents, and increases the risk that pedestrians, cyclists, and pets are exposed to elements that will adversely impact their health, including microorganisms and viruses. This debris also clogs storm drains, which can result in localized flooding during weather events.
    • Second, in many neighborhoods, alternate-side parking is also directly related to trash and recycling removal. It is important to note that on many streets, alternate-side parking is necessary to provide room for emergency vehicles to respond to calls for service. On those streets, suspension is simply not possible and now is not the time to create confusion and uncertainty by changing rules on an ad hoc basis.


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Information for Various Federal, State & Local Agencies, Nonprofits & Others

The IRS and New York State postponed federal and state income tax filing deadlines from April 15 to July 15.  Please visit the IRS and NYS Department of Tax and Finance websites for more information.

Borrowers with federal student loans will automatically have their interest rates set to 0% for a period of at least 60 days effective March 20, 2020.  In addition, borrowers will have the option to suspend their payments without accruing interest for at least two months.  Please visit the US Department of Education website for more information.

Governor Cuomo has officially delayed the NYS Presidential Primary from April 28 to June 23 - the same day as the Congressional, Legislative and Special Election Primaries.

All NYS Department of Motor Vehicles (DMV) offices are closed and road tests are suspended until further notice, and Traffic Violations Bureaus are adjourned through April 17. All licenses, non-driver IDs and registrations with an expiration date of March 1, 2020 or later are extended, Inspections due in March 2020 are extended until further notice. For more information visit the NYSDMV website 

The Alzheimer’s Foundation of America (AFA)  Toll-free Helpline (866-232-8484) remains open to help families impacted by Alzheimer’s disease and related dementia illnesses during this time. This is especially important because the outbreak is causing many people, particularly higher risk individuals such as senior citizens, to break from their normal routines and isolate. The Toll-Free Helpline is open seven days a week and staffed entirely by licensed social workers who are trained in dementia care. Families can connect with the AFA Helpline by phone: 866-232-8484, via website chat by visiting www.alzfdn.org and clicking on the blue and white chat icon on the lower right hand corner of the page, by sending a text message to 646-586-5283. The web and text chat features are available in more than 90 languages.
The DMV will begin serving customers by reservation only on the following dates in the following offices:
March 18 - Peekskill, White Plains, Yonkers, West Haverstraw
March 19 - Bethpage, Garden City, Massapequa, Port Jefferson, Hauppauge, Huntington, Medford, Riverhead
March 20 - College Point, Jamaica, Springfield Gardens, Harlem, License Express, Midtown Manhattan, Lower Manhattan- Greenwich Street, Brooklyn-Atlantic Center, Brooklyn-Coney Island, Bronx Registration Center, Bronx License Center, Richmond, Albany District Office, Syracuse, North Syracuse
Earlier this year, the DMV opened five new offices to assist customers needing to complete license transactions. Those offices—Brooklyn – Chisholm office, Harlem – Powell office, Nassau—Oak Street License Center, Queens College office and Suffolk-Selden office—currently serve customers by reservation only.
Customers who visit the DMV without a reservation will not be served. A DMV representative will help them make a reservation for another time that is convenient for that customer.
The DMV encourages customers to visit an office only if necessary. If a customer’s transaction does not need to be completed right away, the DMV advises customers to wait.
Customers should

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Public Transportation

Many of our healthcare workers, first responders, and other essential employees rely on public transportation, and it's why we're so thankful that that Capital District Transportation Authority continues to provide this essential service. 

CDTA is transitioning to a "Saturday" schedule beginning Monday, March 23. For more details, please visit https://www.cdta.org/news/service-changes-begin-march-23 

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Abatement of Penalties and Interest for Sales and Use Tax

Due to the Novel Coronavirus, COVID-19 Governor Cuomo has issued an executive order expanding the Tax Commissioner’s authority to abate late filing and payment penalties.

This will allow the Commissioner to abate interest on quarterly and annual sales and use tax filings and remittances with a due date of March 20, 2020, for those who were unable to timely file and pay as result of the COVID-19 virus. 

To view the guidance issued, visit N-20-1Announcement Regarding the Abatement of Penalties and Interest for Sales and Use Tax due to the Novel Coronavirus, COVID-19

For additional information, visit Tax Department response to novel coronavirus (COVID-19).

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What If I don't Have Health Insurance During the COVID-19 Outbreak?

New York State of Health has announced a Special Enrollment period for uninsured individuals to ease COVID-19 fears.  Please visit www.nystateofhealth.ny.gov now through April 15 to enroll today.  You may call 855-355-5777 if you have any questions.

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