General Services

One Richard J. Conners Blvd.
Albany, New York 12204
Phone: (518) 434-2489
Fax: (518) 427-7499

Welcome to the Department of General Services section of the City of Albany’s website.

As you may know, the Department of General Services provides many quality of life services to residents and visitors alike. We face many challenges in the day to day operations of the department however, we respond to those challenges with professionalism and dedication to help support an “All America City destination”.

Below you will find an overview of department functions, responsibilities and programs. Please use it as a starter guide to finding information in a more efficient way.

            DGS Logo    


The Department of General Services, (DGS) was created in October 1995 through the consolidation of the previous Department of Public works, the Department of Engineering, the Department of Parks & Recreation (excluding the recreation programs & play structures) and the Division of Special Events &Volunteer Services and Sign Fabrication.

The Department’s mission is to insure that the City’s streetscape, park infrastructure, public facilities and public open spaces are maintained to be functional, safe, clean, attractive and convenient for residents and visitors alike. Functional work areas of DGS are more specifically outlined as follows:

Solid Waste Management: Responsible for all solid waste management programs including curbside waste & recycling collection for residential properties with 1 to 4 units. Additionally the city is responsible for the operation of the Rapp Road Landfill.

Recycling Program: Manages one of the regions largest single stream recycling programs with a 50.1% diversion rate. The recycling program includes operations of the compost facility (collection and sale) and collection of yard waste, hazardous waste, tires, white goods, scrap metal, paper processing, glass, metal and plastic.

Code Enforcement: The Department enforces city codes relating to trash and debris, lot clean-ups, excessive curbside trash, graffiti, snow and ice removal, emergency residential tree inspections, and news rack registration

Street Cleaning: More than 670 city streets are maintained by specialized street cleaning equipment, hand crews and sidewalk liter vacuums.

Snow and Ice Removal: Responsible for the timely and efficient removal of snow and ice from City streets and public places following winter weather events. Refer to the main page of the cities website or call 476-SNOW for updated information regarding a snow storm.

Parks: Responsible for the maintenance and upkeep of over 55 municipal parks containing over 2000 acres of land, this does not include recreational play structures. In addition to parks, DGS is also responsible for the Steven’s Farm and over 50 traffic islands, vacant lots and city right of ways. DGS also operates 4 dog parks in the city where dogs can exercise without a leash.

Forestry: Responsible for maintaining over 40,000 trees in the City. Forestry plants an average of 200 trees each year, and removes and trims over 1,000 trees annually. The department operates a street replanting program, to encourage tree planting the city underwrites half the cost of the tree and the resident pays the other half.

Gardening: The DGS Garden Crew currently plants over 180,000 spring bulbs; this includes over 132,000 tulip bulbs, during the summer the garden crew plants over 200,000 annuals and a large variety of tropical plants. There is an approximately 300 flower beds along with 300 floral hanging baskets in the city.

Golf Course: DGS operates the Capital Hills at Albany municipal golf course. The 291 acre facility is a year round recreational facility that includes a first class golf course as well as hiking, jogging, dog walk, cross country skiing and snow sledding.

Graffiti Removal: DGS has an anti-graffiti program to deal with the ongoing urban decay caused by graffiti. Our graffiti buster van is fully equipped with graffiti removal materials. DGS responds and cleans over 2000 locations per year.

Fleet Maintenance: The Department of General Services is charged with managing the repair and maintenance of over 400 DGS, Police and Recreation vehicles and heavy equipment. Fleet Maintenance manages 3 locations; a heavy vehicle and equipment repair shop, a park’s engine repair shop, and a quick utility repair shop. Duties also include the daily reporting and operation of the city’s fuel system and maintenance of the DGS facility including shipping and receiving for the entire department. In addition fleet maintenance is responsible for maintaining over 40 service and maintenance contracts as well the procurement of new vehicles and equipment. This includes selection overview, creating bid specs, review of bid opening and award and final purchase and receipt of vehicle or equipment.

Central Maintenance: Responsible for the maintenance, repair and renovation of all City owned buildings and facilities. This includes City Hall, numerous Fire and Police stations, park buildings, recreational facilities and Steven’s Farm. Central Maintenance staff consists of plumbers, electricians, carpenters and painters.

Engineering: The Division of Engineering is responsible for all public works engineering projects in the City. They conduct engineering investigations, prepare drawings, maps, specifications, cost estimates and supervise public construction throughout the City.