Why are there more water main breaks in the cold weather?

There is a direct correlation between the number of breaks and the amount of snow cover. It seems that a good layer of snow cover actually helps to insulate underground water pipes and reduces damaging frost penetration into the soil. So, snow is not only good for the ski business, it’s good for the water business as well.

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1. Who owns the water service leading to my house?
2. Will the City repair the portion of the water service I am responsible for?
3. Who repairs the sidewalks and driveways damaged during a water main break?
4. My lawn was damaged during a water main break. Will you replace it?
5. My water bill is too high. What should I do?
6. What is the oldest water main in the City?
7. Why are there more water main breaks in the cold weather?
8. Why must we pay sewer charges as well as water charges?
9. Why do owners of vacant property still have to pay a water and sewer fee?
10. Can the public visit any of the Water Department facilities or reservoirs?
11. Many Capital District communities have water restrictions. How about Albany?
12. I have heard Albany water was judged the best in the State. Is that true?
13. Is it true that the Albany Water Department is checking every water main in the City?
14. Is Albany water the lowest priced water in the Capital District?
15. What effect did the September 11, 2001 terrorist attack on America have on the Albany Water Department?
16. Where does Six Mile Water Works get its name?