Who owns the water service leading to my house?

You do. Under Albany City Code, the property owner owns and is responsible for maintaining the water service from the City-owned water main to the point of entry into the property. However, as a courtesy, under our current policies, and based on available resources, the Water Department may repair that portion of your water service from the City main to (but not including) the curb box, the valve used to control water flow into your building.

The property owner is responsible for the remainder of the service line from the curb box to the point of entry into the building.

Show All Answers

1. Where does my drinking water come from?
2. Who owns the water service leading to my house?
3. My water bill is higher than expected. What should I do?
4. Can I pay my bill online?
5. What is the oldest water main in the City?
6. Why do owners of vacant property still have to pay a water and sewer fee?
7. Is it true that the Albany Water Department is checking every water main in the City?
8. Why must we pay sewer charges as well as water charges?
9. My lawn was damaged during a water main break. Will you replace it?
10. Who repairs the sidewalks and driveways damaged during a water main break?
11. Why are there more water main breaks in the cold weather?
12. Can the public visit any of the Water Department facilities or reservoirs?
13. Many Capital District communities have water restrictions. How about Albany?
14. I have heard Albany water was judged the best in the State. Is that true?
15. Does the Albany Water Department protect the reservoirs and facilities from any potential threats?
16. Where does Six Mile Water Works get its name?
17. How do I know that water in my home is safe to drink?
18. Who should I contact if my water has a funny smell, taste, or appearance?
19. If my pressure is low, what do I do?
20. What are your hours?
21. I have lead pipes in my home, what do I do?