What is Mediation?

Mediation is a process of settling conflict. A mediator is a neutral third party brought in to help make sure the conversation is civil and productive. This can be helpful if a conflict is especially volatile, or if there is a power imbalance between the parties. 

How Can I Access Mediation Services?

Landlord-tenant mediation services are available through United Tenants of Albany. To learn more, call 518-436-8997. Alternatively, you can contact the Housing Services Advocate for the City of Albany.